TERMS OF SERVICE

Last updated: 1st January 2027

Welcome to UNBRND. These Terms of Service govern your use of the UNBRND website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from UNBRND.

1. About UNBRND

UNBRND is an online retail brand offering products through our website.

Throughout these Terms, “UNBRND”, “we”, “us”, and “our” refer to UNBRND.

“You” and “your” refer to the person accessing our website or purchasing our products.

2. Using Our Website

You agree to use the UNBRND website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our website or systems.

• Interfere with the operation or security of our website.

• Copy, reproduce, distribute, or exploit our website or its content without permission.

• Use automated systems to access or collect information from our website without our permission.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

3. Products

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or screen.

Product availability may change at any time. We reserve the right to limit quantities or discontinue products without prior notice.

4. Orders

When you place an order with UNBRND, you are making an offer to purchase the selected products.

After placing your order, you should receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept or decline an order for legitimate reasons, including:

• The product being unavailable.

• Pricing or product information being displayed incorrectly.

• Suspected fraudulent or unauthorised activity.

• Errors in your order or payment information.

• Circumstances outside our reasonable control.

If we cancel an order after payment has been made, we will arrange an appropriate refund.

5. Pricing

All prices displayed on our website are shown in £GBP unless otherwise stated.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted, except where required to correct an obvious pricing error.

We make reasonable efforts to ensure that prices are displayed correctly. If a significant pricing error occurs, we may contact you before fulfilling the order.

6. Payments

Payments must be made using the payment methods available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

We do not knowingly store full payment-card information on our systems where payment processing is handled by third-party payment providers.

7. Shipping & Delivery

Orders are processed within 3–5 business days. Once dispatched, UK orders typically arrive within 7-10 business days. International orders may take 14-20 business days.

Estimated delivery times are provided for guidance and may vary depending on the destination, delivery provider, customs, weather, or other circumstances outside our control.

UNBRND is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. We may not be responsible for orders delivered to an incorrect address supplied by the customer.

For full information about returns and refunds, please refer to our Return Policy and Refund Policy.

8. Returns & Refunds

Our returns and refunds are governed by our separate policies.

By purchasing from UNBRND, you acknowledge that you should review our Return Policy and Refund Policy before placing an order.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

9. Intellectual Property

All content on the UNBRND website, including but not limited to:

• Logos.

• Brand names.

• Product designs.

• Images.

• Photography.

• Graphics.

• Text.

• Videos.

• Website design.

• Marketing materials.

is owned by or licensed to UNBRND unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.

The UNBRND name, branding, logos, and associated intellectual property may not be used without our permission.

10. User-Submitted Content

If you submit content to UNBRND, including reviews, photographs, comments, or other material, you are responsible for ensuring that you have the right to submit that content.

You must not submit content that:

• Is unlawful, abusive, threatening, or defamatory.

• Infringes another person's intellectual property or privacy rights.

• Contains malicious software.

• Is misleading or fraudulent.

• Violates applicable laws or regulations.

By submitting content to us, you grant UNBRND permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

11. Promotions & Discount Codes

From time to time, UNBRND may offer promotional codes, discounts, or special offers.

Promotions may be subject to additional terms, including expiry dates, minimum purchase requirements, product exclusions, or usage limits.

Unless specifically stated otherwise:

• Promotional codes cannot be exchanged for cash.

• Only one promotional code may be used per order.

• Promotional codes cannot be applied retrospectively to previous orders.

• We reserve the right to cancel or modify a promotion where necessary.

12. Third-Party Services

Our website may use third-party services, including payment processors, delivery providers, analytics services, advertising platforms, and other technology providers.

Your use of third-party services may also be subject to those providers' own terms and policies.

UNBRND is not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

13. Privacy

Your privacy is important to us.

Information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected and used.

14. Website Availability

We aim to keep the UNBRND website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security reasons, or other legitimate purposes.

15. Limitation of Liability

To the fullest extent permitted by applicable law, UNBRND will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability that cannot legally be excluded under applicable consumer protection laws.

16. Indemnity

To the extent permitted by law, you agree to be responsible for losses or reasonable costs incurred by UNBRND as a result of your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

This section does not apply where such responsibility cannot legally be imposed.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts or dispute-resolution processes applicable in that jurisdiction, subject to any mandatory consumer rights that apply to you.

19. Contact Us

If you have questions about these Terms of Service, please contact:  unbrnduniverse@gmail.com